Choose a starting point.
GoHotel is organised into functional packs. A city hotel starts with reservations, the front desk and housekeeping; a resort adds events, the spa, revenue and the app; a compound takes the community, the gate and the utilities; a vacation village takes both sides and the owner programme. Every pack is already integrated, so adding one is never a re-implementation. Packs added mid-year are billed pro-rata.
Tell us what you needBe one of our first 10 properties.
We are opening GoHotel to its first properties on founding terms: a deep discount for the whole contract, in return for helping us show the next property what GoHotel does for yours.
- 60% off for places 1–3
- 40% off for places 4–10
- For the whole 3-year term, billed quarterly
- Implementation and data migration free
- First-year price fixed; after that, increases capped at 10% a year
In return: a short case study and your logo on our site, an occasional reference call with a property considering GoHotel, a visit by appointment, and your feedback as we build.
Hotel
City and boutique hotels and serviced apartments: reservations, front desk, housekeeping, outlets, website and distribution.
- Property, Guests, Front Office & Accounting
- Reservations, Rates & Night Audit
- Housekeeping & Maintenance
- Food & Beverage POS
- Property Website & Booking Page
- Distribution — Channel Manager & Connectors
- Guest Experience, Loyalty & Messaging
Resort
Resorts and all-inclusive properties: events, spa and activities, revenue, the app, WhatsApp, transfers, HR and stores.
- Property, Guests, Front Office & Accounting
- Reservations, Rates & Night Audit
- Housekeeping & Maintenance
- Food & Beverage POS
- Property Website & Booking Page
- Distribution — Channel Manager & Connectors
- Guest Experience, Loyalty & Messaging
- Events & Banquets
- Leisure — Spa, Activities & Memberships
- Revenue & Analytics
- Portal & Mobile App
- WhatsApp Assistant
- Transport & Transfers
- HR & Payroll
- Procurement, Inventory & Assets
Compound
Residential compounds and owners' associations: units, owners, residents, service charges, the gate, facilities, utilities and maintenance.
- Property, Guests, Front Office & Accounting
- Housekeeping & Maintenance
- Community — Owners, Residents & Service Charges
- Access & Security
- Facilities Booking
- Utilities Sub-metering
- Portal & Mobile App
- Help Desk
- HR & Payroll
- Procurement, Inventory & Assets
Vacation Village
Villages of owner-held chalets and villas with a rental programme: the resort and the community in one, plus the owner programme.
- Property, Guests, Front Office & Accounting
- Reservations, Rates & Night Audit
- Housekeeping & Maintenance
- Food & Beverage POS
- Property Website & Booking Page
- Distribution — Channel Manager & Connectors
- Guest Experience, Loyalty & Messaging
- Events & Banquets
- Leisure — Spa, Activities & Memberships
- Community — Owners, Residents & Service Charges
- Owner Rental Programme
- Access & Security
- Facilities Booking
- Utilities Sub-metering
- Revenue & Analytics
- Portal & Mobile App
- WhatsApp Assistant
- Transport & Transfers
- Help Desk
- HR & Payroll
- Procurement, Inventory & Assets
Group / Chain
Multi-property groups and chains: consolidation, central reservations, dedicated hosting, migration.
- Every pack
- Multi-property consolidation and central reservations
- Dedicated hosting & migration
Bundles are a starting point, not a cage — any pack from the catalogue below can be added to any of them.
The full pack catalogue
Packs are activated independently and added mid-year pro-rata.
| Module | Pack | What it covers | Requires |
|---|---|---|---|
| Property, Guests, Front Office & Accounting | Core Pack | Properties, units and spaces, guest profiles, corporate and agent accounts, the fee rules of Egypt, Saudi Arabia and the UAE, the guest-registration lists and fiscal outputs, plus full accounting and finance. | — |
| Reservations, Rates & Night Audit | Reservations Pack | Rate plans, restrictions and allotments, individual and group reservations on a tape chart, check-in and check-out, folios with routing and the city ledger, the automated night audit. | Core Pack |
| Housekeeping & Maintenance | Housekeeping Pack | Unit status, task sheets, inspections, discrepancy report, minibar, linen; work orders, out-of-order, preventive maintenance and engineering logs. | Core Pack |
| Food & Beverage POS | F&B Pack | Outlets on the restaurant point of sale with room charge to the folio, kitchen display, room service and in-room QR ordering, an e-receipt device per outlet. | Core Pack |
| Property Website & Booking Page | Website Pack | The property's own website inside the tenant — accommodation, offers, dining, spa, map — with the commission-free booking page that takes a card. | Core Pack |
| Distribution — Channel Manager & Connectors | Distribution Pack | Availability, rates and restrictions pushed to Booking.com, Expedia, Airbnb, Agoda and the wholesalers through the bundled white-label channel manager; bookings pulled in; iCal calendars; rate parity. | Reservations Pack, Website Pack |
| Guest Experience, Loyalty & Messaging | Guest Pack | Guest 360, pre-arrival and post-stay journeys by email, SMS and WhatsApp, upsell offers, loyalty points and tiers, satisfaction surveys, complaints, corporate-account CRM. | Reservations Pack |
| Events & Banquets | Events Pack | Function spaces, events from inquiry to definite, agenda and catering, the banquet event order, room blocks and the master folio. | Reservations Pack |
| Leisure — Spa, Activities & Memberships | Leisure Pack | Treatments, excursions, classes and equipment rentals with resources and schedules, charged to the folio; club memberships with dependants and entitlements. | Core Pack |
| Community — Owners, Residents & Service Charges | Community Pack | Ownership accounts, residents and leases, service-charge budgets by fund and periodic invoicing, dunning, the maintenance deposit, permits, violations, announcements and the general assembly. | Core Pack |
| Owner Rental Programme | Owner Programme Pack | Rental contracts per unit, owner ledgers, revenue pools, monthly statements, payouts with netting against arrears, owner-use bookings and trust accounting. | Reservations Pack, Community Pack |
| Access & Security | Access Pack | Passes with QR for guests, residents, visitors, contractors and vehicles, the guard scanner, entry logs, parking, patrol rounds and incidents. | Core Pack |
| Facilities Booking | Facilities Pack | Courts, clubhouse, cabanas and pool slots booked from the portal and the app with quotas, fees and no-show rules. | Core Pack |
| Utilities Sub-metering | Utilities Pack | Meters per unit, readings by hand, import or feed, tariff tiers, bills to the ownership account, the tenant or the guest folio, prepaid top-ups. | Community Pack |
| Revenue & Analytics | Revenue Pack | Occupancy, ADR and RevPAR, pickup and pace, forecast, budget versus actual, rate shopping and pricing rules that suggest, the daily flash. | Reservations Pack |
| Portal & Mobile App | Portal Pack | One portal and one installable app whose pages follow the person: guest, owner, resident, staff and guard. | Core Pack |
| WhatsApp Assistant | WhatsApp Pack | The property's WhatsApp number answers a verified guest, owner or resident from their own record — booking, folio, requests, statements, passes — in Arabic and English. | Portal Pack |
| Transport & Transfers | Transport Pack | Airport transfers with flight numbers, shuttle timetables, vehicles and drivers, driver tasks in the app, charges to the folio. | Reservations Pack |
| Quality, Safety & Standards | Quality Pack | Brand-standard and classification-readiness audits, HACCP and pool logs, drills, incidents with root cause. | Core Pack |
| Help Desk | Help Desk Pack | Tickets from guests, owners, residents and staff with SLA targets, handed to housekeeping, maintenance or the front desk. | Core Pack |
| HR & Payroll | HR Pack | Employees, outlet rosters, service-charge distribution, certificates, attendance, leave and Egyptian payroll. | Core Pack |
| HR Self-Service | HR Self-Service Pack | Self-service leave, attendance, duties, swaps and payslips for every employee. | HR Pack |
| Procurement, Inventory & Assets | Procurement Pack | Requisitions, purchasing, main and outlet stores, lots and expiry for food, par stocks for housekeeping, fixed assets. | Core Pack |
| AI Assistant | AI Pack | Plain-language questions over the property's own data — occupancy, revenue, arrears, tickets — in Arabic or English. | Core Pack |
| Floating Hotels & Nile Cruises | Cruise Pack | Itineraries, sailing departures, cabins as units of a vessel, per-departure availability and pricing, sightseeing packages, manifests. | Reservations Pack |
| Pilgrim Groups (Hajj & Umrah) | Pilgrim Pack | Campaign blocks with per-pilgrim manifests, bed-level occupancy, meal plans per group, Hijri seasons, Nusuk references, group check-in by bus. | Reservations Pack |
Users & scaling
| Included named users | Up to 25 users |
| Additional named users | Quoted per user |
| Included units | Up to 50 rooms, chalets or apartments; the Core and Community packs scale per unit beyond that |
| Guest, owner and resident accounts | Unlimited, free |
Read-only accounts for an owner's board, an auditor or a management company are provisioned on request at the same per-user rate.
Professional services
| Onboarding — first 60 hours | Included with contract |
| Implementation & Data Migration Pack — 150 hours | Quoted · free on a 5-year contract |
| Rate plans, accounts, guest history, owner contracts and opening balances; additional training | Quoted per hour |
| Travel outside Greater Cairo | At cost |
What every subscription includes
Billed annually in advance; professional services monthly in arrears. Key-card encoders, ID scanners, gate readers, POS terminals, printers and meters are hardware and quoted separately; payment-gateway, SMS and WhatsApp fees are passed through. Commercial terms are confirmed in a proposal tailored to your property.